I'm trying to access subscribed content via Subscriptions in Virgin360. After selecting I receive an error code #TS2/2/10337. The message reports 'There's been a technical glitch. Please try again or head to'.
I've verified that the #TNT Sports subscription is active but I can't access it via the #Subscriptions App which is frustrating.
If you have TNT Sports as part of your package it will available from the TV guide, channels 521 to 525.
Forum TeamHey PriceSimon, thank you for reaching out and a warm welcome to the community, we are sorry to hear you are having some TNT issue.
Did the above advice help at all?
Hi. Unfortunately, no. I can access TNT Sports by selecting the channel. But I can't access it via the app to access on demand services. When I select the Subscriptions App via the Virgin360, I receive the error code. Therefore I can't access my subscribed content via the app.
Forum TeamThanks for coming back to us PriceSimon. We can get this looked into further from here but first I would need to ask, have you tried to reboot your TV box to see if that resolves the issues?
