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tylerd1966's avatar
tylerd1966
Joining in
2 years ago
Solved

TV360 update message on V6 box

Exactly the same message last night trying to download the 360 update on my v6 box!..

  • Sabrina_B's avatar
    Sabrina_B
    2 years ago

    Hi tylerd1966 👋.

    Thanks for reaching out to us. Apologies for the issues you are having with app security, we have been aware of the issue and have been working on a fix that has been rolled out recently, could you please advise if there are any changes, especially if there is no change after today.

    Sabrina

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  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    2 years ago

    Hi tylerd1966,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you're having some trouble when trying to update your V6 box to 360. What happens exactly when you try? What error message is appearing?

    Thanks,

     

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        2 years ago

        Hi tylerd1966 👋.

        Thanks for reaching out to us. Apologies for the issues you are having with app security, we have been aware of the issue and have been working on a fix that has been rolled out recently, could you please advise if there are any changes, especially if there is no change after today.

        Sabrina