Forum Discussion

Viethan's avatar
Viethan
Joining in
5 months ago

TV Box 360 not delivered

I signed up to Virgin Media on 13th August. I received the wifi hub on 16th August however I have not received the 360 TV box. 

I spoke to someone in a call centre on Saturday, they said that the box would be delivered on Tuesday. There was no delivery. I then spoke to someone Tuesday who said it would be delivered within 48 hours and I would be contacted by Yodel - I have not heard anything from them. How can I get the TV box delivered? 

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    5 months ago

    Hi Viethan 👋

    A warm welcome to our Community Forums and thanks for your post. 

    I'm going to pop you a PM 📩 now so I can advise further.

    Speak soon 🙂