Forum Discussion

pluggulp's avatar
pluggulp
Up to speed
8 months ago

TV 360 issues MA3/14/11 error

While upgrading my package the salesman recommended that I 'upgrade' to 360. He told me that he would do everything to make 360 functional and I would just need to activate the remote which arrived yesterday. The new remote only now does basic functions and to get it going properly (pairing?) requires entry of a 6 digit verification code which is on the box. Nothing is on the box so I think it must refer to a 360 box which I do not have. 

So I am stuck in limbo still able to use my old remote but for how many days longer?

6 Replies

  • Sorry now I see that number!  I thought it would be a bespoke number on a label not a universal number 

    • Gareth_L's avatar
      Gareth_L
      Icon for Forum Team rankForum Team

      Hello pluggulp

      Thanks for your post and welcome back to our community.

      Sorry to hear about the issues your facing with the 360 upgrade.

      Can I just ask if you still need help with this as it's possible to fix this error message from here.

      Gareth_L

       

      • ginja-ninja's avatar
        ginja-ninja
        Joining in

        Hi Gareth_L, 

        Could you post the fix please, as I have this error and would like to progress with the installation.

        Thank you.