Forum Discussion

pluggulp's avatar
pluggulp
Up to speed
6 months ago

TV 360 issues MA3/14/11 error

While upgrading my package the salesman recommended that I 'upgrade' to 360. He told me that he would do everything to make 360 functional and I would just need to activate the remote which arrived yesterday. The new remote only now does basic functions and to get it going properly (pairing?) requires entry of a 6 digit verification code which is on the box. Nothing is on the box so I think it must refer to a 360 box which I do not have. 

So I am stuck in limbo still able to use my old remote but for how many days longer?

  • pluggulp's avatar
    pluggulp
    Up to speed
    6 months ago

    Sorry now I see that number!  I thought it would be a bespoke number on a label not a universal number 

    • Gareth_L's avatar
      Gareth_L
      Forum Team
      6 months ago

      Hello pluggulp

      Thanks for your post and welcome back to our community.

      Sorry to hear about the issues your facing with the 360 upgrade.

      Can I just ask if you still need help with this as it's possible to fix this error message from here.

      Gareth_L

       

      • ginja-ninja's avatar
        ginja-ninja
        Joining in
        5 months ago

        Hi Gareth_L, 

        Could you post the fix please, as I have this error and would like to progress with the installation.

        Thank you.