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Mjthemorris's avatar
Mjthemorris
Joining in
13 days ago

The box won't let me record the "same" programme again

Can anyone help me with the following issue:

I'm trying to record the Live FIM EWC on TNT Sports 4. I set up a series link and it recorded the first part of the race that ran from 13.30 to 19.30.

It's not recording the second part which is currently on now (19.30 to 03.30) and the other parts aren't showing in my planned recordings as due to be recorded either. 

If I select them from the guide it doesn't give me the option to record them, where record should be instead it says watch, and if you select it, it just plays part one. 

It's ridiculous, the box won't let me record a live programme that is on later because it thinks I have already recorded it. Presumably every part of the race has been added to the guide as "episode 1" and it thinks it's the same programme repeated over and over. 

Is there a way to get around this? Otherwise I can't record the rest of the race.

The exact same problem is also affecting tomorrow's WEC coverage on the same channel, there doesn't seem to be a way I can record part two! I tried setting part one to record not as a series link but as a one-off and it makes no difference, if I select part two in the guide it has 'edit recording' instead of record, even though I haven't set it to record.

What needs to happen is someone needs to fix the EPG so it realises these are not the "same episodes " but failing that is there a workaround for this?

3 Replies

  • If you cancel tonight's recording then you can set the recording from 3:30 to 11:30, you could use the Advanced options and add up to 3 hours for some sports events not much use with a 24 hour event.

     

  • Hi Mjthemorris thanks for posting although we're sorry to hear of your concerns raised here.

    We would advise please contacting the email address that japitts has given here and they'll do their best to resolve this going forwards.

    Sincere apologies once again.

    Many thanks