Subtitles
I’ve been watching Game of Thrones on demand with subtitles, have just upgraded to 360, now the subtitles are no longer available. Why is this. ?
Forum Discussion
12 Replies
Which episode? I have just checked a couple for subtitles and they're available.
Did u just press the info button or change anything in settings?
If you press the info (...) button it says if subtitles are available, you can also try using the voice control and say "subtitles on".
I’ve just upgraded to 360, but can no longer get subtitles on whilst watching Game of Thrones on Demand, I could get them when watching before upgrading and can get them when watching on iPhone. I’ve tried everything but no luck, the odd episode has them but not all.
Any suggestions?Yes I have tried the info button and asking to turn the subtitles on. Series 2 episode 1 has them. I’ve also tried turning the subtitles option on in the main settings. I have the subtitles on my iPhone but they disappear when I transfer to watch on the tv. Hence “tried everything”.
- Steven_L
Forum Team
Hello andy_astra1,
Welcome back to the Community, and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your TV service at the moment.
Are you stating that subtitles are available on all episodes apart from S2 ep1 or they're only available on that episode?
Kind Regards,
Steven_L
I've just tested season 1 episode 10, and series 2, episodes 1, 2 and 3 on my 360.
I played both the Sky Showcase HD and Sky UHD versions and there are no subtitles available on either version when pressing the context button, or by using the voice control button.
When trying with the voice button a message appears on screen stating, "Sorry, there are no subtitles for this program"
I also randomly looked at screen grabs for random episodes from each series, and no matter which episode that I select there is no subtitle option showing as available for that episode. The screen grab just states the channel (Showcase, Showcase HD, or UHD) episode number, series, year, Drama, Fantasy, 15 or 18
It seems to be every episode apart from series 2 episode 1
I’ve been watching Game of Thrones on demand with subtitles, have just upgraded to 360, now the subtitles are no longer available. Why is this. ?
So are you saying that when you had a V6 box subtitles were available and since you updated to 360 subtitles aren't available.
I agree with @newapollo answer below that subtitles aren't available on those episodes with a 360, possibly every episode. Subtitles are available using the TVGO app, maybe @japitts or someone else with a V6 box could check to see if subtitles are available on a V6.
I too am having problems with Game of Thrones..I have 360..
I'm recording Game of Thrones and all those recorded have subtitles..but I have leapt ahead and ALL those not shown on TV yet are without subtitles.
Once it's been on TV the subtitles are there on those streaming episodes.
Asking for subtitles when streaming ahead I'm told Not Available..its very frustrating..I am very deaf and subtitles are on permanently and work just fine on Netflix and all other apps.
Very annoying.
