Just got a 360 box and successfully set up. Regarding Subtitles I'm very disappointed in the font used looks very slightly out of focus. Not very reader compatible and there's no option to change either the font or its size very disappointed. Personally I would prefer a smaller font so as to see more of the picture at the same time. Not used any other options yet so will have to see how it goes.
[MOD EDIT: Subject title changed for clarity]
It's awful isn't it, especially coming from the beautiful font Tivo uses. I feel like I'm back in the 90s on a ZX Spectrum.
Amazon video gives you a whole host of subtitle choices.
It always feels like us subtitle users are an after-thought.
Again, coming from Tivo where the remote had a dedicated subtitles button, it nows takes FIVE button presses to toggle subtitles. This is absolutely appauling user interface design. I really which I never "upgraded" from Tivo, but alas contract renewal gave no choice
tonasc wrote:It's awful isn't it, especially coming from the beautiful font Tivo uses. I feel like I'm back in the 90s on a ZX Spectrum.
Amazon video gives you a whole host of subtitle choices.
It always feels like us subtitle users are an after-thought.
Again, coming from Tivo where the remote had a dedicated subtitles button, it nows takes FIVE button presses to toggle subtitles. This is absolutely appauling user interface design. I really which I never "upgraded" from Tivo, but alas contract renewal gave no choice
By far the simplest way to access subtitles on the 360 is to use the voice control and say 'subtitles'. I do agree about the font size. It's huge and ugly. Netflix, Amazon Prime, and even the BBC iPlayer have user-defined smaller and perfectly readable subtitles. I don't see why Virgin Media could not do something similar. Too much to hope for with the next software update?
Saying "subtitles" is still far more effort than the one button press it was previously. It also takes no account for the fact that deaf people aren't all able to speak clearly, making the microphone button useless. Not a problem for me, forunately, but even with normal speech, it can sometimes still take a couple of attempts.
In addition, with TiVo, subtitles off or on stayed with whatever you selected. Not any more. Every time you change channel, it will reset to the default for your profile. My family would look at me like an idiot if I start shouting "subtitles" every time I change the channel!
Even the most basic of interface design hasn't been considered. For exmple, If you press three dots, scroll down to to Subtiles, click Ok. It then has the currently active option (eg English or Off) as the one selected, thus necessitating yet another needless button press if you want to change. The active option already has a tick beside it, no need to make currently selected aswell.
This is fundamental stuff and demonstates to me that Virgin give no consideration whatsoever to the user experience and view it purely as marketing platform and to look "pretty" over function. Think about how you get to your recordings for example, five buttons after have to view their Home screen with their promotions.
Forum TeamHi Noxin 👋.
Thanks for reaching out to us. Apologies for the issues you are having with the font sizing and its focus, I am afraid this cannot be changed. But we appreciate all feedback regarding areas where improvements can be made. Any surveys you receive from us will allow you to put any feedback and areas of improvement.
Sabrina
I disagree. It's something that developers could look at. After all the blue button for example does nothing on the 360
Agree with the above, it used to be so simple by pressing 1 button for on and off. And just because 1 person needs subtitles doesn't mean everyone else wants them on. Upgrades are suppose to be just that and in this department at least it isn't.
You can switch subtitles on and off by pressing the info button, subtitles (if it's available) and select English to turn on or off to turn off, or you could just use use voice control and say subtitles on or off, again if it's available on that channel.
This is INSANE. I make it six button presses every time I want to toggle the subtitles on/off (Three dots>Down>Down>OK>Down>OK).
Or I can use voice control, which of course is everyone's favourite function when struggling to understand dialogue or watching TV with people who have hearing difficulties.
There's a reason most set-top-box remotes have a subtitles button. Terrible design like this is why I'll continue to use my Humax Freesat box for "normal" TV watching, and just use my Virgin box for subscription TV like sport of on-demand.
If you want the subtitles to remain on permanently then go to Settings > Accessibility > Subtitle Options and set it to ON.
Well, yeah, obviously.
I don't want them on permanently.
