Forum Discussion

debbiebushby's avatar
debbiebushby
Settling in
10 days ago

Sky Sports signal

Has anyone else noticed that the Sky Sports Channels signal has been absolutely fine for the last couple of months, but now that the football season started again today, it's been horribly erratic with lots of pixelling and stuttering again? 

It IS and has always been for the last couple of years just happening on the Sky Sports channels, the others seem to work fine. When I was looking into it a while ago, it's an issue for customers who have a SkyTV box too, so not just a VirginTV issue. So not sure what to do? Is it a signal jamming issue from them trying to crack down on the dodgy boxes which is ending up affecting actual paying Sky and Virgin customers too? Or is it something else? It happens when watching any sport on any of the Sky Sports channels, but doesn't seem to affect the channels outside of football season 🤷🏼‍♀️

29 Replies

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  • FreddieJ's avatar
    FreddieJ
    Joining in
    4 days ago

    Just came here to check if others were having this issue seems like it's everyone and it is effecting most channels.

  • bluebottle's avatar
    bluebottle
    Dialled in
    4 days ago

    Same problem with TV here in Tyne and Wear tonight. Was watching Dave and then it all went pixilated and stutters. Can't even change the channel or get the TV guide. Also can't log into Virgin Media to check service status.

  • tyc0746's avatar
    tyc0746
    On our wavelength
    4 days ago

    Can’t even log into my account (app not web) to check status.

    Get charged a fortune and get 3rd world service!

    At least I can watch football via the Sky Sports app on my iPad - not quite the same as on a slightly larger OLED TV though 😤

  • Sheila5's avatar
    Sheila5
    Tuning in
    4 days ago

    First game of Premier League season and it's unwatchable here in Sussex

  • FreddieJ's avatar
    FreddieJ
    Joining in
    4 days ago

    Can't even log in through the app or website to check anything so that's not a good sign either

  • djcammy's avatar
    djcammy
    On our wavelength
    4 days ago

    Same here in Ipswich area. Not bothered about the football, but every channel is like this tonight.

  • lozer2108's avatar
    lozer2108
    On our wavelength
    4 days ago

    mine too - can't watch sky sports main event or premier league as picture breaking up.  Have just gone through all sky sports channels i have and all breaking up.  Some more than others eg sky sports action is extremely bad as can't even hear what they are saying.  Racing ok as well as TNT.  Live in Plymouth

  • lozer2108's avatar
    lozer2108
    On our wavelength
    4 days ago

    Also rang 150 and said not available at moment and cant sign into my vm to check status in my area as won't upload page.

  • roy247's avatar
    roy247
    Hero
    4 days ago

    Not seen anyone reporting problems on the Stream forum does anyone with a stream/flex box have the same problem, not been able to sign into the TVGO app to check if the problem is still the same on that.

     

    • Steven_L's avatar
      Steven_L
      Icon for Forum Team rankForum Team
      14 hours ago

      Hi all,

      We apologise for the pixelation issues you experienced with your television services on Friday, 15 August. Our teams worked to identify the fault as a priority and restored services as soon as we could. Please let us know if you're having any further issues.

      Kind Regards,

      Steven_L