Forum Discussion

Sambo6654's avatar
Sambo6654
On our wavelength
7 months ago

Sky Comedy problem

This is happening for me on Sky Comedy as well. Very noticeable whilst watching Jimmy Fallon. 

It really does take away from the viewing experience. Can it be escalated to be fixed? 

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    7 months ago

    Hi Sambo6654, thank you for your response.

    How have things been on the channel since you posted? Are you still having issues?

    Please pop back to us at your earliest convenience.

    Regards,
    Daniel

    • FloristGrump's avatar
      FloristGrump
      Dialled in
      7 months ago

      Things certainly seemed to improve over the weekend and are currently looking good. Hopefully the problem has been found and fixed and they will remain that way.

      Cheers.

      • Daniel_Et's avatar
        Daniel_Et
        Forum Team
        7 months ago

        Hi FloristGrump, thank you for letting us know. That's good to hear.

        If, by any chance, the problem reoccurs, please don't hesitate to contact us.

        Regards,
        Daniel

    • Sambo6654's avatar
      Sambo6654
      On our wavelength
      7 months ago

      Hi Daniel,

      It does seem better at the moment.  I'll report back if I see the issue again .

      Sam

    • FloristGrump's avatar
      FloristGrump
      Dialled in
      6 months ago

      Unfortunately this problem has now returned (exactly as before and only on Sky Comedy HD) after a month of being glitch free for me.

      • John_GS's avatar
        John_GS
        Forum Team
        5 months ago

        Hi FloristGrump - Great username btw :).

        Thanks for posting and welcome back to the community.

        I'm sorry to hear of this returning. I've checked mine and it seems fine now, is this resolved?

        If not, what TV box do you have? Is it on all programs on this channel or certain ones?