Setting up TV channels 100:70
Hugely frustrating. Had a new Hub and two new remotes to upgrade boxes to TV 360. Thought everything went well. Broadband up and good speed. All easy but both boxes are stuck on the above message for 4 hours! Rang customer service and they were not very helpful and spent nearly two hours on calls. Can’t access any channels but all catch up services work and have the new User Guide etc
Ive nearly had it with VM. Was really excited and enthused that was being upgraded and has turned in to pain in the neck. Looking at Sky packages and assume there is a cooling off period.
Last resort is posting on here. CS said leave boxes on and turn TV’s off to allow update. That was a while ago now and no change. CS even saying they can see everything connected. At my wits end.