Forum Discussion

Jhey's avatar
Jhey
Joining in
2 years ago

"Setting up TV Channels 100:70"

Only receiving RTE 1/2. Getting the following messages on other channels: "Setting up TV Channels 100:70"

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Is this a new installation?

    Have you had that box replaced very recently? Or regraded/added/removed channels?

    Has it been over 30 days since you last used the box?

    Error 100:70 is usually displayed during initial setup when the box has not yet received its entitlement for Live TV and normally resolves within a few minutes. If you've just upgraded to Sky Sports & Sky Movies it's possible that the codes have only been applied to one box.

    • Jhey's avatar
      Jhey
      Joining in

      Hi Dave, I've just terminated my service but VM are charging me until early December

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Just to point out, if you are in the Irish Republic you are barking up the wrong tree. This forum is for, & run by Virgin Media UK for its own residential customers. Virgin Media Ireland is a completely separate company, so the staff here won’t be able to intervene.

    • Jhey's avatar
      Jhey
      Joining in

      Thanks Nodgrogd. Just to point out that VM Ireland direct customers to this forum from their Irish website

      • Ayisha_B's avatar
        Ayisha_B
        Forum Team

        Hi Jhey 

        Thanks for your post. 

        Could you please share the link where it directs you to this Forum so we can get that reported? We just deal with UK accounts here.