Replacement 360 Box
Hi
my other half was rearranging the living room and has damaged our 360 box, the bit on the back where the connector goes in.
Is it possible to get a replacement sent out as we have no TV in the front room?
Forum Discussion
The quickest way to get a replacement would be to call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone, choose the option to report a fault, then ignore all the other options offered and you should then be placed into a queue to speak to someone.
Another option is to wait for one of the forum team to pick this up which might be 2 to 3 day's.
Hi Spoony36, thank you for your post.
We're sorry to see what's happened 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
