Red Arrow Lights Flashing
The above lights on our 2 360 boxes are continually flashing, The ethernet connections are taken by our netgear equipment. Our V6 box is connected directly to the router.
What can I do to have these lights on constant?
Forum Discussion
In addition, I've tried to connect to Amazon Prime ready for Wednesday's football, and I get the A01 error code.
Just for general information you can't have a V6 with 360 boxes because they use different software.
You could have a V6 box that has been converted to a 360 box with a software download, would I be correct in thinking that is what you have with possibly 2 360 mini boxes.
Has this set up ever worked using your Netgear equipment without the lights flashing or has it only just started.
If your Virgin hub is in modem mode you might need to set it back to router mode and see if that helps and then start fault finding when you switch back.
The netgear allows us to watch recordings between the boxes. We don't want to upgrade the V6 to 360 as we don't want to lose the recordings.
So do you also have 2 360 mini boxes or something else.
You cannot have TiVo or V6 on the same account as TV360, in any combination.
You either have all TiVo/V6 or all TV360, not both.
The boxes run totally different software and cannot co-exist. Some of the advice also depends which software yours are running.
So how do I stop the arrows from flashing red? Pretty sure it's not always been like that.
The arrows tend to indicate a loss of internet connectivity, but some advice on resolving depends whether you have TV360 (with Horizon software) or V6 (with TiVo software)
I'll contact customer support asap.
Thanks for posting on our community forums sixfoottwo,
We're sorry to hear that you've had flashing red arrows on your TV boxes. Looking remotely from our end, we can see that you have already contacted our faults team regarding this issue for further help with this matter.
If you require any further assistance, please pop back here and we'll be happy to help.
Kind regards Jodi.
