My virgin 360 box recordings and saved shows keep randomingly being deleted..all of them. I've readded them numerous times and even tried a factory reset and started over but it keeps happening. Has anyone had this happen? Thanks
If the 360 has deleted your recordings and planned recordings it's a sign that the box is faulty, especially if it has done it more than once. You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.
A factory reset sometimes temporarily cures the problem but as you have already tried that I think you need the box replacing.
