Forum Discussion

Devonblue's avatar
Devonblue
Joining in
8 months ago

Re: Series Link issues

Identical issue. Box swapped 3 times now in past couple of weeks. Like to know what the fix was 

4 Replies

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  • whitehouse-j24's avatar
    whitehouse-j24
    Tuning in
    8 months ago

    Not sure what they did with the box as they didn’t change it again but we ended up with new cable outside from pavement to house

  • japitts's avatar
    japitts
    Very Insightful Person
    8 months ago
    Devonblue wrote:

    Identical issue.

    Your "me too" post has been moved to a new thread, and thus has no context or explanation.

    Can you explain your service issue?

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    8 months ago

    Hi Devonblue,

    Thank you for your post and welcome to our community forums. We're here to help.

    Would you mind expanding on the problem that you're experiencing with your TV box and/or service and we can proceed from there with this?

    Thanks,
     

    • Devonblue's avatar
      Devonblue
      Joining in
      8 months ago

      Problem with box only recording single episodes and not series links but only on certain programs. Seems to now be resolved after an engineer visit. Apparently was a software issue.