Forum Discussion

dilluminati's avatar
dilluminati
Joining in
2 years ago

Re: Mini box won't record

Hi Zach,

I have the same issue that Stephen was having a year ago. When you say "record on the main box", what do you mean? the Apollo Mini Box is all that I was given by VirginMedia.

 

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    dilluminati wrote:

    Hi Zach,

    I have the same issue that Stephen was having a year ago. When you say "record on the main box", what do you mean? the Apollo Mini Box is all that I was given by VirginMedia.


    When customers receive a 360 box they should be given one main box which contains a hard drive for recording purposes. Any additional boxes are mini boxes which are half the height of the main box..

    The  main 360 box is approx 5cm tall, 22.5cm wide & 15cm deep

    The mini box is approx 2.5cm tall, 22.5cm wide & 15cm deep (no hard drive, so it's basically just the top half of the main box)

    main 360 (left) and mini 360 (right)

  • japitts's avatar
    japitts
    Very Insightful Person

    Was yours a new install, or a conversion from TiVo/V6? Did you have any multiroom boxes?

    It's usually better to start a new thread explaining your query, than tack onto others - especially when it was almost a year old.

  • I think you might have a Virgin Stream box as in the picture below, you can't record on that.