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Jworksop's avatar
Jworksop
Tuning in
5 months ago

Pending contract for Virgin 360 even though it has been cancelled?

Hello, I signed up for virgin 360 and cancelled the day after, they stopped the remote from shipping. When I look in my contracts it says there is one due to start on the 12th and it’s pending. Will this be cancelled as it’s incorrectly stating I have Virgin 360 when I don’t. Also the fact the remote has stopped from being shipped, I would like reassurance that the box will not automatically update and delete the recordings?

  • Hey Jworksop, thank you for reaching out and I am sorry to hear this.

    I can see you've spoke to the team since this post, did they manage to help at all?