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scarab's avatar
scarab
Joining in
12 months ago

No TV for days

We have had no TV for days. Post code Kt2

Checking the virgin media status, it seems you are hopeful repair will be done by... Yesterday.

Will this be fixed? 

Why is their no competition for absolutely zero service? 

2 Replies

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  • newapollo's avatar
    newapollo
    Very Insightful Person
    12 months ago

    Did you use the online  /check-services/i  function?  This is mainly for wider area outages.

    If so you could also try the automated Service Status number  0800 561 0061.  This gives details of more localised  issues down to postcode level, along with more timely updates.

     

  • nodrogd's avatar
    nodrogd
    Very Insightful Person
    12 months ago
    scarab wrote:

    Why is there no competition for absolutely zero service? 

    Yes there is. Sky is VMs closest TV competitor. Due to the way the technology operates, only one cable TV company can operate in an area.