Hi All,
I appear to have the same issue as Hazey in gusto I have received my new remote, however I don't give the install now app. I have switched off the v6 box several times to try to prompt the update I've checked network status with no difference. How do I get the app?
Thanks
Hi Steviepalmer
Sorry to hear of the issue upgrading to the 360 service, we appreciate you taking the time to raise this via the forums, apologies for the delays in getting back to you also.
We can see you have spoken to the team since posting, we trust they were able to fully investigate and offer a resolution to your issue?
If you need further support please don't hesitate to reach out.
I had an engineer visit on 24th Dec and had a new v6 box installed
