New Samsung QE55Q80D won't turn VM Box off
Hi all
Just had a new Samsung TV delivered, spent about a day trying to set it up. I finally got it working with the Virgin 360 box after finding a thread that said to select the manufacture as "Arris". then under the model name, search for and select "Next"
That worked from the point of view that my Samsung remote turns my 360 box on automatically as expected, it changes channels and the guide works fine etc.
But the one thing it won't do is turn the 360 box off, this is very very annoying, it means I'm keeping the VM remote out just to turn it off when I go to bed.
I have a Samsung sound bar with the TV and found that while the VM TV channels are perfectly in sync, the apps aren't. But the Apps run a lot quicker on my Samsung anyway, so it makes sense just to use the Samsung for almost everything.
I watch very little normal TV anyway, I only wanted Virgins Gig 1 broadband, but was offered a 18 month deal which was cheaper than just broadband and included basic TV and a mobile phone (sim only, with O2).
So if I can't get it working, I might as well just use the Freeview on my TV, but as I am used to it and its TV guide it would be nice if I could get it functioning.
Any suggestions please?
While searching under Ariss for models, there was one that matched the model number on the virgin box exactly
DCX960/KK0B/N215
but picking this one, nothing at all worked, wouldn't change channels or do anything.
I've tried numerous HDMI leads, have an 8k one arriving from Amazon today which I will try, but not holding up much hope
Thanks