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robwheelz's avatar
robwheelz
Joining in
15 days ago
Solved

My 360 box keeps losing my recordings

This must be the 5th or 6th time now that my box has randomly lost all it's recordings.

I have following all the previous advice on each occasion (thanks roy247 for your posted article).

I must have a faulty box, so can someone from Virgin please reach out to me for a resolution.

  • Thanks for sorting out a new box for me. It’s all installed and working fine.

     

  • Hello robwheelz,

    Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your 360 TV box. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

    • robwheelz's avatar
      robwheelz
      Joining in

      Thanks for sorting out a new box for me. It’s all installed and working fine.