Forum Discussion

robwheelz's avatar
robwheelz
Joining in
3 months ago
Solved

My 360 box keeps losing my recordings

This must be the 5th or 6th time now that my box has randomly lost all it's recordings.

I have following all the previous advice on each occasion (thanks roy247 for your posted article).

I must have a faulty box, so can someone from Virgin please reach out to me for a resolution.

  • Thanks for sorting out a new box for me. It’s all installed and working fine.

     

2 Replies

  • Hello robwheelz,

    Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your 360 TV box. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

    • robwheelz's avatar
      robwheelz
      Joining in

      Thanks for sorting out a new box for me. It’s all installed and working fine.