Malmar
7 days agoJoining in
More failed Virgin kit.
Received my new remote to upgrade from Tivo to 360 and tried to install it this morning, Following the simple instructions I have ended up with a frozen screen and no TV and neither my old or new remote will remove the screen, So after speaking to several agents I now end up with no tv, the best virgin can offer is to send out an engineer on Monday evening ( three days )
I have been a customer of Virgin for nearly 20 years, but have decided that when my contract ends I will terminate my relations with Virgin and give Sky a chance, as I find being left with no tv for three days due to no fault of my own unacceptable.