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nopowercable's avatar
nopowercable
Joining in
6 months ago

Missing power cable

Hello, 

I was not given a power cable or PSU adapter for my virgin media 360 TV box during the initial set up and I never realised as I didn't have a TV to use it with up until recently. 

I am unable to get in contact with a member of customer support to sort this out so hopefully the problem with be resolved here instead.

TV 360

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  • Daniel_Et's avatar
    Daniel_Et
    Forum Team (Retired)
    6 months ago

    Hi nopowercable 👋 Thank you for your post and welcome to the Virgin Media Community 🙂

    In order to action this request for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel