Hi All,Recently when I've tried to watch Game of Thrones using On Demand on my main Virgin box it causes my LG TV to switch picture settings every few seconds.I've tried turning off Filmmaker mode. I've switched the HDMI port. I've been into the additional picture settings and nothing seems to stop the picture from flicking back and forth in the mode settings.The only other time I've seen the picture settings change is when watching TNT Sports Ultimate. This switches the picture mode but stays in that mode until I change channel.It's impossible to watch anything when this happens.

If you have Match frame rate set to On on the 360 box try turning it to Off to see if it makes any difference.

First thing to do is disable Auto Picture Mode to stop the LG from automatically changing its picture preset. Also select the 360's HDMI resolution to 4K (instead of auto) as this makes the 360 do all the scaling and outputting to 2160p, thus preventing mode flapping — no more constant switches between 1080p and 2160p mid-playback.

I've tested GOT series 3, episodes 7 and 8, also GOT series 8 episodes 3 and 4 on my LG OLED48C46LA without any problems on either Sky Showcase or Sky On Demand Ultra HD

I have the exact same problem and none of the fixes mentioned above have fixed it. On my TV the mode keeps switching into HLG HDR and back again every few seconds. This makes the picture go brighter then darker.....It only happens when watching GOT!

I've tested GOT Series 8, epsiode 3 on Showcase HD on my LGC4 and I'm even more baffled as I found the following:-360 box on 1080p setting - HLG kept flicking on and off, even through opening credits.360 box on Automatic setting - HLG kept flicking on and off, even through opening credits360 box on 4K setting - No problemsThen with the 360 box still on the 4K setting I changed my LGC4 picture settings* to EOTF - HDR Gamma (this is the one TNT Sports and iPlayer use) the picture kept flicking between 2160p with Dolby Audio and 2160p BT.2020 with Dolby Audio With the 360 box still on the 4K setting I changed my LGC4 picture settings to HDR and the picture kept flicking between 2160p HLG HDR with Dolby Audio and 2160p HLG HDR BT.2020 with Dolby Audio With the 360 box still on the 4K setting I changed my LGC4 picture settings to Auto - this normally remains on HLG HDR. However the picture kept flicking between 2160p with Dolby Audio, and 2160p HLG HDR BT.2020 with Dolby Audio.Playing the Ultra HD version with 360 box still on the 4K setting and the LGC4 picture settings to Auto showed that the program played in 21600p BT.2020 Dolby Atmos - there was no HDR or HLG HDRPlaying the Ultra HD version with 360 box still on the 4K setting and the LGC4 picture settings to HLG showed that the program played in 21600p HLG HDR BT.2020 Dolby Atmos - there was no flickering on and off. However the HLG HDR dog didn't display in the top right corner of the screen.I was unable to play Series 8 Episode 4 due to Error CS2312 Playback not possible - this remained the same even after rebooting the 360.You can bring up a hidden picture menu by going to Settings > All Settings > Picture > and hovering the onscreen cursor over Picture mode Settings and then type in 1113111 You can play around with those settings and the various options under EOTF (Auto, SDR Gamma, HDR Gamma, ST2084, HLG) There's another hidden menu which I'd forgotten about - Press the green button rapidly to bring up the other hidden menu, it takes me between 8 and 12 key presses. This displays the following VRR Information on my LG 50.0Hz Fixed 3840 x 2160 50 YCBCR420 10b TM SDR when on Sky News50.0Hz Fixed 3840 x 2160 50 YCBCR420 10b TM HLG on Sky Sports UHD (Ch 532)50.0Hz Fixed 3840 x 2160 50 YCBCR420 10b TM SDR watching GOT on Ultra HD version with the 360 on 4KSwitching the 360 to 1080p I'm now unable to play GOT UHD as UHD isn't supportedWith the 360 still on 1080p and GOT on Showcase HLG HDR keeps switching on and off. VRR information flips between 50.0Hz Fixed 1920 x 1080 50 YCBCR444 12b TM SDR and Fixed 1920 x 1080 50 YCBCR444 12b TM HLG

LG TV constantly switching Filmmaker mode on and off | Virgin Media Community

18 Replies

roy247
Hero
29 days ago
If you have Match frame rate set to On on the 360 box try turning it to Off to see if it makes any difference.
Roger_Gooner
Alessandro Volta
29 days ago
First thing to do is disable Auto Picture Mode to stop the LG from automatically changing its picture preset. Also select the 360's HDMI resolution to 4K (instead of auto) as this makes the 360 do all the scaling and outputting to 2160p, thus preventing mode flapping — no more constant switches between 1080p and 2160p mid-playback.
Matthew_ML
Forum Team
26 days ago
Hey Paul555, thank you for reaching out and we are so sorry to hear about your LG TV issues.

Did any of the above advice help at all?
- Millemonkey
  Just joined
  19 days ago
  I have the exact same problem and none of the fixes mentioned above have fixed it. On my TV the mode keeps switching into HLG HDR and back again every few seconds. This makes the picture go brighter then darker.....
  It only happens when watching GOT!
  - AOneill0810
    Just joined
    9 days ago
    Same for me
Settled4this
Just joined
25 days ago
Also have an LG tv and have disabled everything related to pictures changes, nothing “auto” is enabled anywhere and done what the other 2 comments suggest but this still happens to me.
It is also only this one program on virgin tv that does this. Very strange, very annoying
- roy247
  Hero
  25 days ago
  I don't watch GOT or use Filmmaker mode but I do have an LG TV and there have been updates to the TV recently have you checked your TV is fully updated to the latest software just to rule out any conflicts there.
orange808
Joining in
23 days ago
I have this problem too, it started at around Season 3 episode 7 and has become unwatchable by season 4. Tried on LG, Panasonic and Hisense TVs with three different 360 boxes, all the same. There's also a very thin white line at the bottom of the screen.
- newapollo
  Very Insightful Person
  23 days ago
  I've tested GOT series 3, episodes 7 and 8, also GOT series 8 episodes 3 and 4 on my LG OLED48C46LA without any problems on either Sky Showcase or Sky On Demand Ultra HD
  - Richardr1
    Fibre optic
    19 days ago
    It's the HD version not the UHD version that causes the issues here.
    On 8x03 for example do you get the HD version in HLG [which to me is an error on HD programming anyway, no one else including Sky have HLG on HD]? Here it then flicks in and out of HLG throughout the programme which depending on TV set up will change picture mode and cause momentary blackouts as that happens. It plays through on my older LG without that as I have the same picture mode, but with the HLG HDR sign coming up every time it goes back into HLG, and with the colour / brightness changing when it changes back to non HLG mode.
    I can also see it if I have the LG TV's info up which shows HLG HDR and BT.2020 when it is in HLG which it then flicks out of briefly and then back into.
    I have the Virgin box upscaling to 4K [via the auto setting on HDMI resolution], but switching it to 1080 makes no difference. Can you try that episode on your TV with the Virgin box at 1080 resolution as a test?
AOneill0810
Just joined
9 days ago
I have the exact same issue. LG TV and only happens when watching Game of Thrones

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LG TV constantly switching Filmmaker mode on and off

18 Replies

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