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Lawz22's avatar
Lawz22
Just joined
3 days ago

Issue with Sky Showcase/ GOT

We are experiencing issues whilst watching Game of Thrones via Sky Showcase. This isn't the same issues as others have experienced - other have said their screens go black but the sound continues, but for us both sound and picture are cutting out frequently, making the episodes unwatchable. This isn't happening for all episodes but we've recently experienced it during S2Ep8 and 10. 

We have a Sony TV so this isn't related to the known issues with the LG TVs/Dolby issue. We have restarted/reset everything and amended all available TV and sound display settings but the issue remains. The adverts at the beginning of the programme do not skip at all, but as soon as the HBO logo appears, the programme starts skipping/blacking out, so it must be something to do with the recording itself. 

Is this a known issue with Sky Showcase programmes and if so when will this be fixed? 

360
360tv
sky showcase
Tv360

1 Reply

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    11 hours ago

    Hi Lawz22 

    Welcome to our forums, and thank you for flagging this Showcase/Game of Thrones issue. We can understand the inconvenience caused, and we want to do our best to help from here. We can confirm that the relevant team has been made aware of this, and a ticket has been raised to work towards a resolution. The team will aim to resolve this as soon as possible.

    Thanks,