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1pexpert's avatar
1pexpert
Joining in
3 years ago

Intermittent audio sync issues

Hi we have the VM 360 box, since installation we get intermittent audio sync issues. Not all the time, no pattern as to when it happens but the audio will get further and further out of sync with the picture.

The only way to normally sort it, is to turn the box of and back on again.

Irritating as it will happen at least once a day.

Have tried messing with audio settings and no luck.

An engineer has been out on an unrelated matter and changed the cable and this hasn't done anything.

It it just a box connecting with HDMI cable to main input on a standard 3 year old television. Nothing fancy, no sound bar etc...

Any ideas?

Francis

12 Replies

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  • roy247's avatar
    roy247
    Hero
    3 years ago

    Have you tried a different HDMI connector on the TV, if it's connected to a HDMI-ARC connector try connecting to a non HDMI-ARC connector.

     

    • 1pexpert's avatar
      1pexpert
      Joining in
      3 years ago

      yeh have used another HDMI cable same problem.

      • roy247's avatar
        roy247
        Hero
        3 years ago

        Have you tried a different connector on the TV.

         

  • dvdcinema's avatar
    dvdcinema
    Tuning in
    2 years ago

    I've found that as soon as you have changed channels, press pause and then press the live TV button, the sound will go into sync.