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Glynn1972's avatar
Glynn1972
Joining in
2 years ago

i can't get sound in 5 1 when using Netflix

Hi, i can't get sound in 5 1 when using Netflix, Virgin movies work fine in 5.1. I have tried all settings on the Virgin box and only 2.1 works. I can get 5 1 Netflix ok through my Blue Ray player app ok.

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 years ago

    Hey Glynn1972,

    Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your sound on Netflix. Have you tried to reboot your box since the issues started? Have you ever been able to get 5.1 when using Netflix? 

    Kind Regards,

    Steven_L