Help with remote pairing
Hello team.
today I received the 360 upgrade (new remote, existing V6 box).
I'm tearing what’s left of my hair out. Try as I might, the remote will not function with my Creative Stage V2 soundbar, or my LG TV.
I’m connected thus:
v6 box to TV via HDMI 1
Creative soundbar into HDMI 2 (Arc)
I’ve tried every option I can think of, the box resolutely refuses to recognise TV and soundbar…the key tests don’t work, and I’ve tried all other variations of model numbers none of which are recognised. I’ve factory reset the box, reset the remote several times all to no avail. Am I connected properly? My TV is an LG 55 UR6000LJ about two years old. In TV settings I’ve made sure the right option is selected for audio out, nothing thus far has worked…
can anyone provide some guidance?