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Alison1602's avatar
Alison1602
Just joined
26 days ago

Free Apps not working

We have been having trouble with Apps for last week or so. Up until today the ones we subscribe to we couldn’t get into, today they are fine. All the free Apps Iplayer etc go to a black screen but won’t return to the tv. I then have to switch everything off and restart box.

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  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    23 days ago

    Hi Alison1602,

    Thanks for your post and welcome to our community.

    We're sorry to hear about the issues you've been having with the apps. 

    Just to clarify for us please, is this now resolved? Or are the apps still giving a black screen?

    Please pop back to us when you can.