Forum Discussion

Tonhaz's avatar
Tonhaz
Tuning in
8 months ago

Flickering

Since I updated my v6 to 360, I been getting a Random flickering every now and then.

has anyone else had this and is it fixable ?

3 Replies

  • Is it like the pictures in the Sky Sports UHD thread? Picture looking pixelated and distorted?

    • Tonhaz's avatar
      Tonhaz
      Tuning in

      No it flicks like a pause then comes back, it’s fast but still annoying 

      • Kath_P's avatar
        Kath_P
        Icon for Forum Team rankForum Team

        Hi Tonhaz, 

        Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

        We're sorry to hear you're having an issue with your picture since upgrading to 360. Checking things here, it looks as though there may have been a provisioning issue. I've sent some signals down the line and now we need you to reboot your 360 box and hub. Please do this at your earliest convenience and pop back and let us know if this resolves things for you. 

        Many thanks,