Forum Discussion

wizzard93's avatar
wizzard93
Tuning in
2 months ago

Faulty remote

One of the remotes.is not working properly

The two power buttons are not working with either the tv box or the tv

All other buttons seem to be working okay.

Have tried a reset on it and replaced batteries but still having the same issues

3 Replies

  • No its a different box. Not letting me get anywhere to order online

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team

      Hi wizzard93, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear you're having issues with your remote control, and have been unable to order a new one online. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

      I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

      Many thanks,