Forum Discussion

McKenzie34's avatar
McKenzie34
Tuning in
10 months ago
Solved

Fault

Programmes being interrupted all day off and on with code CS2004 Channel Failed coming up tried rebooting made no difference is there anything else I can try instead of having to get engineer in

  • Have you checked for faults in your area, you can login to your My Virgin Media and check your service status. or phone 0800 5610061 for a more localised check.

     

3 Replies

  • Have you checked for faults in your area, you can login to your My Virgin Media and check your service status. or phone 0800 5610061 for a more localised check.

     

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    That number should be the first call if you suspect a fault