Dazeasty
11 months agoTuning in
CS3400 Error message
When trying to access my recordings i get a 'Content unavailable' CS3400 Error message, i've unplugged everything and restarted but still got the issue, any advice please?
When trying to access my recordings i get a 'Content unavailable' CS3400 Error message, i've unplugged everything and restarted but still got the issue, any advice please?
Same here. Happening from this evening, although tried to get help from CS in last few days due to hard drive failing on the TV box, including code CS2217. Have lost recordings around 10 times in last year or so, but increasingly more in last couple of months. Arranged for call-back, but missed them both as I was at work and now I have voicemail advising I need to put new call request in!
Dazeasty wrote:When trying to access my recordings i get a 'Content unavailable' CS3400 Error message, i've unplugged everything and restarted but still got the issue, any advice please?
VM are aware of this issue and it is being investigated. It is an issue upstream of your box, so restarting it won’t help. I also have the issue and have resorted to my TVs iPlayer app to watch at least one of the programmes I recorded.
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Scott
My setup: VM TV 360 box, M350 Fibre broadband with Hub 3. Telewest/VM user since 2001.
I have just got exactly the same thing.
CS3400 and sometimes CS3300 when I try to access my RECORDINGS.
It feels like the Virgin 360 box has just corrupted its hard drive, which would be awful as I have more than 40% filled it over Christmas with more than 100 recordings.
Please Virgin Media tell me there is some hope?