Jakesey51m
6 months agoJoining in
Came home from a weeks holiday to find my entire collection of treasured recordings deleted!!
Just come back from a holiday expecting to free up some space manually for new recordings only to find EVERYTHING is gone. No scheduled recodings. The box appeared to have gone dead, so I powered it off and on again and all seemed fairly normal, but then I swear I heard the hard drive make a clunk and the box rebooted itself again. Now there's nothing recorded and nothing scheduled. I called the support number and was told just to monitor to see if it happens again! This may be the last straw for me with Virgin, my package has just been hiked by £20pm at the end of an intro offer. What can be done? Any helpful advice appreciated.