Forum Discussion

Cummingsr's avatar
Cummingsr
Joining in
21 days ago
Solved

Apple TV Streaming App has stopped working, but all other Apps are working

Is anyone else having this problem..? When you launch the Apple App it says it “Couldn’t Connect to Apple TV” Check your internet connection and try again.  You try again and get the same message, and there is nothing wrong with the internet connection because you can stream from other Apps such as Netflix and Prime. Have tried restarting the TV box but get the same messages, also tried on my second box and get the same error message…

4 Replies

  • Janthony01's avatar
    Janthony01
    Tuning in
    21 days ago

    Same problem since Saturday. Just fixed by doing a factory reset (home- settings (cog icon) - system). Takes about 5 minutes and you will have to sign back in to each app you use. But it works!

    • roy247's avatar
      roy247
      Hero
      21 days ago

      Make sure you use the "keep recordings" option,

  • jmr2's avatar
    jmr2
    Joining in
    21 days ago

    Thanks for taking the time to post about this. Worked for me.