Good evening, can someone confirm if I am entitled to the Virgin 360 upgrade, will it cost me anything and will it affect my current contract?
Thank you
If you haven't received an invitation (by email or anything else), it might not be free you will need a reply from one of the forum team to clarify your options.
Beware of the functions you'll lose, its a downgrade in lots of ways.
Changing to V360 is migration to a totally different TV platform, not an upgrade. TiVO V6 is a recording centric platform. V360 is centred around streaming content rather than recording.
Don’t do it. 360 is hopeless the original system is far better and if you covert you can’t revert back.
I’m now waiting for an engineer for the 3rd time I had both boxes replaced and my main box keeps resetting and I lose all recordings and have to sign back in to all my apps. When I spoke to customer service they basically said if they can’t fix it I’ll have to find a new service!!!!!
Forum TeamHi timandsusie thanks for your post although we're sorry to hear of your concerns raised here.
As you've mentioned you're waiting for an engineer, please do keep us updated with how things go for you and if you need any further help or assistance, please don't hesitate to let us know.
Many thanks
