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Covkid1976's avatar
Covkid1976
Joining in
20 days ago

360 tv box

Please help.

Tv 360 box keeps stop working, have turned it off, disconnected the cables,  changed the cables,  done another factory reset.  If I leave it unplugged few a few hours and set it all back up it will work  but as soon as I turn it off and  turn it back on it comes up with the welcome screen and will not go passed it. It has happened everyday for the passed two weeks. Have tried calling but get sent a text to view YouTube videos. Can someone point me in the right direction. 

Many thanks Andy 

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  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    17 days ago

    Hi Covkid1976,

    Thank you for your post. We're very sorry to hear about the issue with your Tv service. 

    We can certainly take a look into this for you. 

    I will private message you now to confirm your details. 

    ^Martin