Forum Discussion

lisamshawuk11's avatar
lisamshawuk11
Just joined
24 days ago

360 slow

I've just upgraded to 360 but the remote is really slow,at least 5 sec delay trying to type in my email trying to sign into netflix,gave it up as a bad job!  

Is it an issue with the upgrade or us it just not worth it?

 

  • Is it only slow when trying to sign in to apps or just generally slow, if it's slow for everything first thing I would try is new batteries, if that makes no difference then I would try a factory reset of the 360 using the keep recordings option. If a factory reset doesn't cure your problem then you might need an engineer visit, what does your 360 box diagnostics say about your internet connection.

     

  • Hello lisamshawuk11,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your 360 box after your upgrade to the new 360 box. Have you been able to get your issues resolved with the help from roy247 or are you still having issues?

    Kind Regards,

    Steven_L