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Jb1960's avatar
Jb1960
Tuning in
17 days ago

360 remote with old box

Started using this on Monday, tonight tried to use itvx bbciplayer etc, but when I select them I get a blank screen ? Any ideas please 

3 Replies

  • So have you just "updated" from V6 TiVo software to 360 Horizon software on the same box.

    All the apps require a live network connection to your hub, is the box connected by ethernet cable or wi-fi.

    If live TV is working OK I would try a factory reset of the box using the keep recordings option.

     

    • roy247's avatar
      roy247
      Hero

      Press the Home button, then go to Settings (the cog wheel on the right), System and scroll down to Factory reset, enter your pin and select keep recordings, you will have to sign in again to your Apps.