360 box stuck on amber
Hi. I have tried all solutions offered on here. Rebooted box and switched all equipment on and off- nothing works. Tv itself is working, no loose cables. The box is fairly new- from end of May.
Thanks.
Forum Discussion
2 Replies
- Robert_P
Forum Team
Hello Lakeslady
Sorry to hear of the set top box issues and frustration caused, we appreciate you raising this via the forums.
We can see contact has been made since your post and the issue is in hand, if you need any further assistance or have any questions please don't hesitate to get in touch.
If you have more than one 360 box you could try swapping them around to see if the problem follows the box or stays with the location.
You could try following the link below to test your TV service.
https://www.virginmedia.com/help/how-to/tv/using/tv-box-lights
