360 Box not switching on

Question

I am tearing my hair out Our main box is not switching on . Remote is working as it turns on tv. Have worked through the online advice with no luck . Eventually got chat bot which then put me on to What’s app but no message received on what’s app . I am thinking the box has packed in as the other 2 boxes in the house are working. Any ideas how I can get some action without going through on line chat etc as I am struggling with the online conversations we are senior citizens and rely on the tv quite a bit. TIA

Adduxi · Answer

Just wait here a day or two for a VM Mod to pick this up and discuss directly with you.

roy247 · Answer

If the light on the front of the box is red, it's also a switch so you could try pressing that to see if it switches the box on if you haven't tried already.&nbsp;

Confused17 · Answer

Thanks for the replies matter resolved . I had been told remote batteries had been changed. Discovered this morning they hadn’t been . Lesson learned - if you want a job done do it yourself .

Tom_W1 · Answer

Hi Confused17 thanks for posting although we're sorry to hear of the concerns you've raised here.
Despite the delay in us coming back to you, we're pleased you were able to get this resolved.
Many thanks

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360 Box not switching on

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