hinesbeans81
7 months agoJoining in
Why doesn't the upgrade option work in app or online?
Hi
I joined at the beginning of August and have been thinking of upgrading my package. I've tried both via the app and via the web page, but each time I go through the 'Upgrade my package' option, it directs me to the online chat function. However, going to the online chat and saying I wish to upgrade, it redirects me to do so via the app, so I'm stuck in a ridiculous loop, and I'd just like to get that resolved.
Many thanks
Dan