Melissa1010
2 years agoJoining in
Unable to pay my bill
Hello I have been with virgin mobile since 2022 and have never had an issue logging into my app. Since the o2 move I have not been able to log into my account to view my end date of my plan. My original contract has the wrong date on it and the o2 app only shows my data and calls contract. I have lost complete access to any of my information and I now I also have an unpaid bill for my handset contract but I can’t log in to pay it.