Hi there, thank you for speaking with us today.
I'm glad we were able to resolve the matter and that now you can sign in to My Virgin Media.
As always - we're here if you need anything.
Kind regards.
Hi there, thank you for speaking with us today.
I'm glad we were able to resolve the matter and that now you can sign in to My Virgin Media.
As always - we're here if you need anything.
Kind regards.
Hello,
It seems this is a common issue? I too am unable to register for an account and it’s nothing to do with my browser. Suspect it’s because I had an account with you a number of years ago? Please can you let me know how this can be resolved so I can register for an account to view bills etc.
Thanks
Hey Marksi,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your online account, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
