Mobile app not showing package

Hi Nickypatel88 

It can sometimes a couple of days for changes to catch up.

Have you tried using a browser instead of the app? 

https://www.virginmedia.com/my-virgin-media 

Can I suggest you add your name to the existing thread called "My Virgin Media App not showing correct details"

My-Virgin-Media-App/My-Virgin-Media-App-not-showing-correct-details 

If enough people report it in a single place maybe they will accept there is an issue 😀

Hi Nickypatel88 

Welcome back to our community forums and sorry to hear you are having issues with your package in your My VM app. We can understand this is not ideal. As mentioned by newapollo does this occur in the web link? Have you tried reinstalling the app again to see if the issue persists?

Thanks,