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Bods3's avatar
Bods3
Joining in
2 years ago

virgin equipment return

I am moving from Virgin and have been sent a form requesting return of equipment 5 items in all. I have found 4 out of 5 but the fifth item is set top box Samsung Tivo 500GB. I think this is the old box which was replaced a few years ago and I think was returned when Arris Tivo 1TB box was supplied. Or at least I can't find it.

Whats the best to do?

Thanks

1 Reply

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  • Zoie_P's avatar
    Zoie_P
    Forum Team (Retired)
    2 years ago

    Hi Bods3,
    Thank you for your post and welcome to our forums 🙌
    I am sorry you are having issues finding these, We do not need your TiVo box as you can see here of all the equipment we do need to be returned.
    Zoie