Forum Discussion
5 Replies
- jammanuk2010Tuning in
So much for hoping for an easier customer service experience by using the forum 🙂
- Alex_RM
Forum Team
Hi Dave,
Thanks for posting, and sorry to hear you've had some issues with your TV box.
I've had a look at things from our side, and can see you've been able to get in touch to get things sorted.
If you do still need help with anything please let us know.
Alex_Rm
- jammanuk2010Tuning in
No, I managed to get in touch(2 hour wait for reply!), the box started working but failed again shortly after.
Can we get a new box sent out please.
- jammanuk2010Tuning in
Have now been waiting for a response online chat for 90 minutes.
Your customer service is terrible.
- Steven_L
Forum Team
Hey jammanuk2010,
I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
Related Content
- 2 years ago
- 2 years ago
- 11 months ago
- 3 months ago
- 11 months ago