Green Screen of Death!
I turned on my V6 box yesterday morning, and it came up ok on the TV channel I was previously watching, then when I went to the Home screen and selected Apps & Games and tried to load My Favourite Apps, the machine appeared to switch itself off. Then I got the Welcome screen, to show it was trying to reboot, and then I got the dreaded Green Screen of Death…
Having read in this forum that a V6 box rarely recovers from this, I got on the phone to Virgin Media, but during the 20 minutes I was on hold, the box did successfully reboot. All my recordings were still there, and I have watched a couple since. The only thing missing was the channel logos on the TV guide, which wouldn’t switch on, so I did a standard reboot - unplug, wait 30 seconds, plug back in - later in the day, and the logos came back.
The box has been working fine ever since, but I have 2 questions…
- Given that the box successfully rebooted itself, is it likely that I have been lucky, or should I phone up and demand a new box - and will Virgin Media agree to install one, given that the current box is now working fine?
- I have so far held off from upgrading the software to 360, as I have recordings I still want to watch, but if I do go ahead and run the upgrade, will this fix the problem by reformatting the hard drive, or is the upgrade likely to crash part way through and leave the box unusable?
