Hello, One of my V6 boxes has once again got the dreaded green screen of death this afternoon.
It actually also happened a couple of weeks ago, but managed to repair itself that time.
But it looks like it's had it now.
Can I book an engineer online here, or do I have to make a call?
The engineer came this afternoon and swapped the old box out. I'm now on to my third box upstairs. Let's see how long this one lasts...
Never mind. I've managed to book an engineer after going through the faults page online. Now I just have to wait until Monday afternoon. Luckily, it's my secondary box.
The engineer came this afternoon and swapped the old box out. I'm now on to my third box upstairs. Let's see how long this one lasts...
Hi Santosh1 👋
Thanks for posting, and welcome back to the Forums.
I'm sorry to hear you experienced some issues with your V6 box over the last few weeks. I'm glad that one of our Technicians were able to replace and resolve this issue for you.
If you do need anything else, please let us know.
Cheers,
