Replacement power

Hi Joe24 

Please confirm whether it's the older tivo box or a V6 by cjhecking the link below, we can then move your post to the correct forum where a member of the forum team will pick it up in a day or two.

https://www.virginmedia.com/care/tv-fault/which-tv-box 

Or you can call  150 from a Virgin landline, or 0345 454 1111 from any other phone and select option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and help.

Hi Joe24 

Welcome to our community forums and thank you for your first post.

Sorry to hear you need a new power cable. To best look into this, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon
Thanks,